IBM Control Desk
Optimized, automated service management helps reduce costs and service disruptions. IBM® Control Desk unified asset and service management software provides a common control center for managing business processes for both digital and physical assets. This IT Infrastructure Library (ITIL)-compliant software is accessible through mobile devices and integrates with social media and development tools. Now you can choose the delivery model you need such as on-premise, software as a service (SaaS) or VM image and seamlessly change it when your business needs evolve.
IBM Control Desk is offered as both an on-premise or SaaS solution.